Shipping policy

 

PROCESSING

All orders are processed + shipped within 3-5 business days. Please allow for additional processing time around major sales or during holidays. At this time we ship candle orders Monday - Wednesday. Meaning if you order on Thursday your order will not ship until Monday morning. 

We are unable to make changes once an order is placed, however if you need a hand, please email infolitfictionco@gmail.com with as many details as possible and we'll try our best to help. Our team is available Monday through Friday only.

DOMESTIC SHIPPING

Once picked up and scanned in by our carrier, transit times range 3-10 business days, depending on shipping method + delivery destination.

You will receive your shipping confirmation email as soon as a label is created for your order, and the tracking status of your shipment may take up to 48 hours once a label has been created. 

Once shipped, an order's tracking information is outside of our control, and as much as we'd like to be there, final delivery is out of our hands. We cannot replace missing or stolen packages at this time.